I review quantitative and qualitative data to understand where you can optimize your customer funnel for greater traction and ROI.  I identify points of friction to build efficiencies and optimization.

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• Onboarding, Retention, Activation, and Solving Customer Churn

• Reducing unecessary steps for customer optimization

Leverage opportunities using AI and automation for greater efficiency, impact, and ROI. Identify the customer or business problems to be solved or internal opportunities for efficency.

 

• Intelligent workflow automation that understands your business.

• Customized, secure and context-aware AI solutions make advanced insights from across your business instantly accessible and actionable.

 

 

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I review your onboarding activation, retention and monetization strategies to understand how to best optimize the user experience in order to offer greater customer tracton and long term, sustainable user engagement.

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• ​Recommendations for reduced customer steps in the flow.

• Modifications for users to understand steps in their journey

• Expertise provided for human-led design principles.​

Support building custom, context-aware AI Agents tailored to your needs including Search, Chatbots,  Predictive Analytics and Forecasting, and Recommendation Engines.

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• Build solutions that map to your customer needs.​

• Identify search capabilities that bring forth faster time to value.​

• Utilize recommendations and personalization for greater customer traction.​

I identify with the customer problem to be solved and craft a qualitative research plan that meets your needs to gain additional insights into your business and build a strategy around your customer needs.

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• ​Identify a research solution and plan to identify customer pain points

• Conduct storyboarding exercise to map pain points to solutions.

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Using advanced AI techniques to transform raw, unstructured data  into structured formats for easier analysis and integration into business workflows.

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•  Connects to all your business documents and data sources, no matter where they are, and automatically understands how to use them. 

• Get all the right information at your fingertips.